AI Workflow Automation (LLM + RPA)

We design and implement AI‑powered automations that remove manual work—connecting your apps and data with LLMs, OCR, and RPA to triage, extract, draft, route, and update systems reliably.

What We Deliver

Use‑case selection with ROI, accuracy targets, and guardrails
LLM prompts/flows, OCR/extraction, and validation steps
System updates: CRM/ERP tickets, records, and files
Monitoring, review queues, and human‑in‑the‑loop controls
Runbooks, metrics, and continuous improvement cadence

Example Automations

Email Triage & Ticketing

Parse inbound emails, classify intent, extract entities, and create/update tickets with summaries and next actions.

LLM‑based extraction with confidence thresholds and fallback rules
Auto‑responses with templates; route to queues with SLAs
Link attachments to records; track resolution KPIs

Document Processing

OCR PDFs/images and extract structured data; validate against business rules; push to ERP/CRM.

Invoice/PO extraction with line‑items and totals checks
Identity/document verification with discrepancy flags
Audit trails with source snippets for review

Platforms & Tools

OpenAI/Anthropic, Azure OpenAI, Google Vertex; OCR (Tesseract/Azure/Google); RPA (Power Automate, Make, Zapier); CRM/ERP connectors; vector stores and retrieval (FAISS/Pinecone/Azure AI Search).

Have a repetitive workflow?

We’ll target a high‑ROI process, define quality bars, and automate safely with the right checks.